EA Assistants: your Enterprise Agreement guides
Navigate UNE's Enterprise Agreements quickly and simply using our new AI-powered EA Assistants in Madgwick.
Two Assistants, tailored support
We've created separate Professional and Academic EA Assistants to serve your specific needs.
EA Assistant (Professional staff)
EA Assistant (Professional staff) helps users navigate the UNE Professional Staff Enterprise Agreement 2023–2026. Whether you need to check leave entitlements, understand overtime provisions, or clarify workplace flexibility options, this assistant translates complex policy language into clear, practical guidance.
EA Assistant (Academic staff)
EA Assistant (Academic staff) guides users through the Academic and English Language Enterprise Agreement 2024–2026. Get instant info on workload arrangements, professional development opportunities, salary structures, and all provisions relevant to academic roles.
How to use
Both EA Assistants are configured to work with GPT-4.1, providing accurate references to specific Parts and Sections of the relevant Enterprise Agreement. For best results ensure you have GPT-4.1 selected as the model when using the assistants.
Getting started
Simply choose the assistant that matches your staff category, add the GPT-4.1model and start asking questions. The assistants are available 24/7 through Madgwick, ready to help you understand your entitlements and working conditions whenever you need clarity.
Important notes
These assistants strictly reference the Enterprise Agreements and explicitly linked policies. They don't provide HR advice or interpret individual situations beyond the documented text. If something isn't covered in the Agreement, they'll direct you to contact UNE HR or other appropriate resources.
AI Assistants may occasionally provide incorrect information. Always verify by checking the relevant source document.